RETURNS

CUSTOMER DETAILS

Full Name

Company Name (if applicable)

Contact Number

Email Address

Order Number

Date of Purchase

RETURN DETAILS

Product Name

Reason for Return

If Other, please specify

VEHICLE DETAILS (IF APPLICABLE)

Vehicle Make

Vehicle Model

Vehicle Year

Vehicle Registration Number

DESCRIPTION OF ISSUE

Please provide a detailed description of the reason for the return

RETURN REQUEST

Please indicate your preferred resolution

If Other, please specify

CHECKLIST

Before returning your item, please ensure:

Return form is fully completed

Proof of purchase is attached

Item is securely packaged

All accessories, fittings, and manuals are included

Photos of damage/fault have been emailed (if applicable)

RETURN & HANDLING FEE POLICY

Please note that all returns are subject to inspection upon receipt. If the item supplied is correct, free from defects, and the return is due to customer error (including but not limited to ordering the incorrect product, ordering the incorrect vehicle specification, no longer requiring the item, or changing your mind), a 20% handling and restocking fee will apply.

The handling fee will be deducted from any approved refund amount. Items must be returned in their original packaging, unused, unmodified, and in a resalable condition. Returns that do not meet these requirements may be declined.

Shipping and courier costs are non-refundable and remain the responsibility of the customer unless the return is due to an error on the part of The Bakkie Shop.

CUSTOMER DECLARATION: I confirm that the information provided above is accurate and that the item is being returned in accordance with The Bakkie Shop's Returns Policy.

I agree to the terms and conditions stated above and confirm that all information provided is accurate *

Important: Returns must be authorized by The Bakkie Shop before items are shipped back. Unauthorized returns may be refused. Please contact our team before sending any products back.

📧 sales@thebakkieshop.co.za | 📱 076 628 1119 / +27 61 697 0481

Your cart is empty

Your cart

Estimated total

THE BAKKIE SHOP - RETURNS FORM